Privacy Policy
MOT Online Learning is an e-learning website that provides online courses for MOT testers, MOT managers and vehicle technicians. We provide training courses for you to take on our website, including the CPD training and assessment. This privacy policy explains how we use and store any personal information when you use our site. When purchasing any of our courses you will be asked to provide personal details in order to create an account on our site.
Cookies
Cookies are a small text file placed on your computer when you are visiting a website. Cookies enables us to track each computers individual activity. When you visit the Site, we automatically collect information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. These enable the site to recognise you when you return, and keep you logged in if you log into your account on our site.
What information do we collect about you?
Additionally to collecting the information about how your browse our site, when you purchase a course with us, we collect your personal information in order to process your order and create your account. If you purchase a course through MOT Skills UK ltd, please refer to their privacy policy here. To register or make a purchase on the Website, we ask for your name and email address in order to set up your account. We will also store the results of your assessments relating to our online training. When you make a purchase, our payment provider, will also collect and process your payment details. We may also keep a record of the communication if you contact us.
How will we use this information about you?
We collect information about you to process your orders, communicate with you and also manage your online account. MOT Online Learning will not share your information for marketing purposes with any other companies outside of MOT Online Learning. If you consent to subscribing to our email communications we will send you email alerts which may include DVSA updates, and other important information that we think you should know, and reminders on when a course may need ot be completed. We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. The Processing of this data is necessary for the purposes ensuring the delegate is provided with the right qualification/accreditation or training.
The lawful basis of processing personal data such as name, address, email or phone number is:
Consent of the data subject
Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract
When making an enquiry or complaint through our contact form, we collect your details in order to be able to respond in a quick and efficient way.
All information is stored on our secure servers. Upon registering for a course you will be asked to create a password which enables you to access your personal account. You are responsible for keeping this password confidential. We will not share you password with anyone, and only change it should you personally request through us to reset it.
Who is this data shared with?
As said above, when you access our site we may collect information about you in terms of your IP address, where you came to our website from, the pages you have visited and how you interact with our site. We use cookies to provide us with this information, and also to re-target ads. If you choose to receive marketing communications from us, the information you give us will be shared with Mailchimp who we use to send out our communication emails. To read their privacy policy click here. If we intend to refer a student to an awarding body or DVSA or to secondary awarding body such as ABC Awards, we will gain the individual’s permission before the referral is made and the personal data is shared. When taking an official Assessment, we use ABC Awards for the exam and accredited qualification. By purchasing the exam on our site, your details are shared with ABC Awards in order for them to allow you to sit your exam, and for them to process your certification. Please refer to their privacy policy here.
Our payments are processed through PayPal, so your user data is shared with them. To view their privacy policy click here.
Included in some of our courses you may find links to YouTube videos, please view their own privacy notice here to see the user data they may collect about you, as for instance, YouTube may set cookies and run their own tracking systems.
Marketing
If you choose to opt in for our email communications, we will send you information relating to our products that might be of interest to you. We may also send you information in the form of updates that we think may be of interest to you. Once you have consented to receiving our newsletter, you can opt out at any time. You have the right to stop us from contacting you any further. You can choose to unsubscribe via the link at the bottom of our emails, or by contacting us we can remove your information from our list.
Other Websites
Our online courses contain links to other websites. Our privacy policy only applies to this website and the information that MOT Online Learning stores. When you click on a link to go to another website you should read their own privacy policy.
Changes to our privacy policy
We regularly review our privacy policy and we we publish any updates on this web page. this privacy policy was last updated 25 May 2018.
Access to your information
You have the right to request a copy of the information we have about you. If you want to know what information we hold about you, correct information or remove the information we have, please get in contact via our contact form. The retention periods for other personal data is 2 years after it was last Regarding payment information we will adhere to only store payment details for up to 12 months.
How to contact us
For more information about our privacy policy, if you have questions, or if you would like to make a complaint, please contact us via our contact form here.
MOT Skills UK ltd trading as Premier MOT Training is a company that provides qualifications and information in the MOT industry. This privacy policy explains how we use any personal information that we collect about you when you use this website.
You will be asked to provide personal information when joining any of our courses. The purpose of us processing this data is to provide optimum Education/Training to you.
The categories of data we process are:
- Personal data for the purposes of staff and self-employed team member management
- Personal data for the purposes of direct mail, email, and text messaging marketing
- Special category data including education/training records for the purposes of the delivery of qualifications/accreditations
- Special category data including personal records and details of criminal record checks for managing employees and contracted team members and students.
Personal Information collected from you via our bookings and assessment procedures will be kept for 15 months and then destroyed in compliance with GDPR.
What information do we collect about you?
We collect information from you when you register on a contact form or request form for our products and services. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
How we will use this information about you?
We collect information about you to process your information requests and communicate with you. And, if you agree, we will send emails about other services or products we offer. Premier MOT Training will not share your information for marketing purposes with any other companies outside of Premier MOT Training. We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a Student/delegate to an awarding body or DVSA or to secondary awarding body such as the IMI we will gain the individual’s permission before the referral is made and the personal data is shared.
- Personal data is stored in the EU whether in digital or hard copy format
- Personal data is obtained when a candidate/delegate joins our training centre, when a student is referred to us by an awarding body as such we have permission to email and or provide a form of mailing system
The lawful basis for processing special category data such as student and employees’ personal data is:
- Processing is necessary for the purposes ensuring the delegate is provided with the right qualification/accreditation or training.
The lawful basis of processing personal data such as name, address, email or phone number is:
- Consent of the data subject
- Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract
Who is this data shared with?
As said above, when you access our site we may collect information about you in terms of your IP address, where you came to our website from, the pages you have visited and how you interact with our site. We use Google Analytics to provide us with this information, and also to re-target ads. To view their privacy notice click here. When you use a contact form, request form or feedback on our website you will be given the option to opt in to our email newsletter. If you choose to receive marketing communications from us, the information you give us will be shared with Mailchimp who we use to send out our communication emails. To read their privacy policy click here.
Our company uses the secure payment facilities of Online SagePay which is secure and registered online payment system, click here to view their privacy policy. Premier MOT Training also use Online Secure Invoice system of QuickBooks a registered and secure invoicing and payment system, please refer to their own privacy statement here.
As in our Awarded Centre guidelines laid out by the Awarding Bodies such as ABC Awards and Institute of Motor Industry we retain a candidates information in an online secure password protection system for up to 5 years for the safety and legality of our own company as well as a student/candidates.
Click here to view ABC Awards website privacy statement
Click here to view ABC Awards policies and procedures
Click here to view ABC Awards Appeals and Complaints Policy
Click here to view IMI Institute of Motor industry privacy policy
On special occasions we may have to share a delegates/candidates information with the organisation of DVSA. By the government law we may have to on occasions do so without your permission but this will only be such information such a certification or claim date, please refer to the DVSA privacy policy here.
Marketing
If you choose to opt in for our email communications, we will send you information relating to Premier MOT Training services and affiliated products that might be of interest to you. We may also send you information in the form of updates that we think may be of interest to you. Once you have consented to receiving our newsletter, you can opt out at any time. You have the right to stop us from contacting you any further. You can choose to unsubscribe via the link at the bottom of our emails, or by contacting us we can remove your information from our list.
If you complete a feedback form on our site, all information will be kept anonymous. If you complete a form you are consenting us to use this feedback for marketing purposes by posting it on our social media pages, Facebook, Twitter, Instagram and LinkedIn. We will not put your name or any other personal details about you on our pages alongside the feedback. If you attend a course at one of our centres, and are willing to have a photograph taken of you once you have passed you course, we will ask your permission if we can publish this on our social media pages. If after you have given us permission to do this, you still have the right to contact us and request it is removed from our social media. If you do not want your feedback published online, you can contact us and request to remove this.
Cookies
Cookies are a small text file placed on your computer when you are visiting a website. Our website uses cookies to track your activity on our web pages, and when you return to our website in the future. We use Google Analytics to track your movements around the website, to determine how often you visit our site, the pages that you view, for how long, etc. Cookies enables us to track each computers individual activity.
Other Websites
Our website contains links to other websites. Our privacy policy only applies to this website and the information that Premier MOT Training stores. When you click on a link to go to another website you should read their own privacy policy.
Changes to our privacy policy
We regularly review our privacy policy and we we publish any updates on this web page. this privacy policy was last updated 25 May 2018.
Access to your information
You have the right to request a copy of the information we have about you. If you want to know what information we hold about you, correct information or remove the information we have, please get in contact via the details below. The retention period for special data in a student/candidate records is a minimum of 5 years and may be longer for complex records in order to meet our legal requirements. The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed. Regarding payment information we will adhere to only store payment details for up to 12 months.
How to contact us
For more information about our privacy policy, if you have questions, or if you would like to make a complaint, please contact us by email at contact@premiermot.com or by mail using the details provided below:
Address: 13 Eldon Way, Hockley, Essex, SS54AD